Terms & Conditions

Darjeeling Riders or Ghumnechal Tours and Travels makes every effort to provide you with the best of the services, making your tour more pleasant and most memorable one. We strive and Endeavour to provide safe and secured tour without any misunderstanding with you.
Please read and understand the booking & returning conditions for hiring any car before you book any car. The terms and conditions given below, on our website and the car receiving/collecting form together with FAQ (frequently asked questions) forms the basis of our contract with you.

Minimum Booking Period:

Minimum booking period to rent out a car is 3 days. If anyone is booking a car for less than that he has to pay 3 days rental.

Documents Required:

Below is the list of documents required to be submitted at the time of collecting cars.

Indian National

  • i. Address proof
  • ii. Copy of Driving License
  • iii. Passport size Photo
  • iv. Original copy of return Flight/Train tickets

Foreign National:

  • i. Original copy of return flight tickets
  • ii. Copy of International Driving License
  • iii. Passport size Photo
  • iv. Copy of passport

Damages & its charges:

Damages be it accidental or on purpose will not be entertained by us and the cusomer has to bear all the cost resposibly. The decision is solely reserved for the company to decide whether to charge the client and under what basis. For example, if you damage a major part of the vehicle you will be required to replace it with a new one.

Vehicle Inspection:

Before you start your journey, you will be required to inspect the vehicle and familiarize yourself with it. This process omits any further claims against the company or the vehicle in case of accidents or any other faults of the cars on your riding. Please clear all doubts and requirements before you start your journey.

Receiving & Return Policy:

While receiving the vehicle all the document of the car should be returned properly, regardless of time you will be charged on a day basis. For example, if you collect your vehicle in the evening or late evening you will be charged for the whole day. But in case you cannot return the vehicle on the said date for accidental reasons you will not be charged for an extra day but on the other hand if you want to extend the hiring period, you can do this. But the company will need to be informed in advance.

  • All cancellations have to be done in writing and the following cancellations charges of the total package price will be deducted/charge:
  • More than 30days - 10%
  • 21-30 days - 40%
  • 11-20 days - 65%
  • Less then 11days - 100%
  • Note: The other terms and condition of car rental is listed below:

  • Photo Copy of Voter ID card, Aadhar card or Passport
  • Photo Copy of Driving License
  • Passport Sized Photo x 1
  • Minimum of 3 days renting
  • Minimum 5 Year Experience in Driving for Car Rental and must have enough experiences to drive in hill.
  • Refundable Security Deposit - Rs 20,000/- per car in Cash (refundable post adjusting of damages)

  • Photo Copy of Passport
  • Original Copy of Return Flight Ticket
  • Photo Copy of Driving License
  • Minimum of 3 days renting
  • Refundable Security Deposit - Rs 20,000/- per car (refundable post adjusting of damages)

  • Unlimited miles and no hourly charges
  • Free consultations on itineraries, ride routes and destinations

    Everything which are not mentioned in Cost Includes.

  • Bookings will be confirmed to reservations only after receiving 50% of the total invoice to guarantee rate and rental dates.
  • Discount rates are subject to blackout dates and availability
  • Rental rates could change depending on season and location

  • Customer is responsible for general maintenance once the car is handed over and should report mechanical failures immediately. Customers may be held responsible for mechanical damages due to negligence in car operation or failure to provide normal maintenance.

  • Generally there will be no substitution of car after handover to customer.

  • Crs need to be returned as per the date and time mutually agreed upon or between working hours (9am to 6pm). Advance notification is required if cars are being returned at a time other than working hours. In Case of failing to return cars and related documents on time Security deposit fully or partially may be held

  • Payment can be made in cash, cheque, wire transfer or western union.

  • Bookings will be confirmed to reservations only after receiving 50% of the total invoice to guarantee rate and rental dates.
  • Discount rates are subject to blackout dates and availability
  • Rental rates could change depending on season and location
  • Note: Additional paper works including disclaimer form needs to be filled in by the client prior to handing over of the car.

  • The company will handover cars to the customers with full fuel tank and the customer has to fill the tank full before returning to the company.